1. Services
Xirlynx agrees to provide to the Customer
the following Search Engine Optimization consultation services
(the "Services"), outlined in more detail in the
proposal:
Conduct
site compatibility review
Conduct
keyword research and develop keyword strategy
Conduct
site optimization
- tags optimization
- code optimization
- design optimization
- content optimization
- hand-submit to Google, Yahoo!,
MSN and their respective partner sites
- build and manage link popularity
campaign
Measure
outcomes and provide reporting on a monthly basis
The Customer acknowledges that Search Engines
may, at any time, change their ranking algorithm, exclude
sites from their listings, or change their policies, and that
there is considerable competition for certain keywords. Due
to this, it is impossible to guarantee a
specific search engine ranking within a specified time frame.
On average, depending on the competitiveness of the targeted
keywords, results can be achieved within 2 months to 6 months.
Xirlynx shall be entitled to provide the
Services remotely from its own premises and will not be required
to attend the Customer's premises.
2. Term
The initial term of our SEO agreement is
for a period of 12 months.
3. Payment
In compensation for Services performed
by Xirlynx, the Customer agrees to pay the mutually agreed
50% down payment upon the commencement of this project as
a retainer against future billings.
30% is to be paid by the customer upon
completion of the project, and the balance 20% is paid upon
achievement of the results. The 12 months contract will only
start upon receipt of full payment from the Customer.
All invoices rendered by Xirlynx are payable
within fourteen (14) days from the date of invoice. The Customer
agrees to pay Xirlynx in full within this period.
4. Termination
Either party may terminate this Agreement
by giving thirty (30) days written notice to the other party.
In the event of termination, Xirlynx will
complete any work authorized up to the point of termination,
but will not accept any further work. All moneys unpaid by
the Customer pursuant to this Agreement will immediately become
due and payable.
5. Customer Responsibility and
Warranties
The Customer agrees to provide Xirlynx
with all copy, illustrations, documents, and records required
to carry out the services outlined above. The Customer warrants
that the Customer is the full copyright owner of these materials,
or that he has obtained proper permission from the copyright
owner for use of these materials. The Customer indemnifies
Xirlynx against any liability or suit arising from the use
of these materials.
Xirlynx is not responsible for any changes
made to the Customer's Website by third parties. Any such
modifications may require extra work on behalf of Xirlynx
and will be subjected to additional charges at S$150 an hour.
6. Xirlynx Responsibility and Warranties
Xirlynx will not be liable to the Customer
or to any third party for any non-performance or delay in
the performance of its obligations under this Agreement, if
events or conditions beyond its reasonable control cause the
non-performance or delay and Xirlynx gives the Customer prompt
notice thereof. In no event will this provision affect Customer's
obligation to make payments to Xirlynx under this Agreement
except in respect of Services that are unable to be performed
by Xirlynx, until they can be performed.
7. Confidentiality
Xirlynx will not disclose to any third
party or use other than for the purposes of this Agreement
any knowledge or information imparted to or obtained by it
during or in connection with the fulfillment of this Agreement
which is of a secret or confidential nature relating to the
business, equipment, processes relating to the equipment,
the products, services, process or business strategies offered
or employed by the Customer. This obligation of confidence
will cease to apply in relation to information that Xirlynx
is required to disclose by any law, or which becomes part
of the public domain other than as the result of a breach
by Xirlynx of its obligations of confidence under this Agreement.
8. Exclusive Agreement
The Customer acknowledges that Xirlynx
is providing Services to the Customer on an exclusive basis
and that Xirlynx will not provide services of the same or
a similar nature as the Services to any other parties who
may directly compete with the Customer.
9. Interpretation
This Agreement shall be construed and interpreted
according to the laws of Singapore. Any disputes arising from
this Agreement shall be litigated or arbitrated in Singapore.
10. Feedback
We welcome your feedback. Should you feel
dissatisfied with any of our services, please contact us at
Tel: 6415 7215, or Fax: 6415 7211, or email support@xirlynx.com
Alternatively, customers may refer their
complaints to the BusinessTrust Secretariat if they are not
satisfied with the resolution of the complaint. Complaints
can be referred to
BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
Web : www.commercetrust.com.sg
